One Place to Manage Your Leads, Customers and Growth

City Scene Office brings your customer relationships, sales opportunities and marketing communication together in one powerful platform. Capture leads, organize conversations, automate follow-up, schedule appointments and track every opportunity – from the first inquiry to the final sale.

Run a More Organized Business

When customer information is scattered across emails, text messages, spreadsheets and handwritten notes, valuable opportunities can easily be missed. City Scene Office gives your team a central system for managing contacts, conversations, appointments and sales activity. Everyone can see what is happening, what needs attention and what should happen next.

Everything Your Business
Needs to Stay Connected:

Customer Relationship Management

Keep customer information, conversations, appointments, notes and activity organized in one central location.

Sales Pipelines

Track every lead as it moves through your sales process. See new opportunities, follow-up activity, pending estimates and closed business at a glance.

Automated Follow-Up

Send timely text messages and emails automatically based on customer actions, appointments, inquiries and stages in your sales pipeline.

Unified Communication

Manage phone calls, text messages, emails, website inquiries and social messages from one convenient inbox.

Online Scheduling

Allow customers to book appointments or consultations online while keeping your team’s calendar organized.

Missed-Call Text Back

Automatically send a text message when your business misses a call, helping you reconnect with potential customers before they contact a competitor.

Lead Capture

Collect leads from your website, landing pages, digital advertising and online forms, then send them directly into your CRM.

Email and Text Campaigns

Create targeted promotions, reminders, announcements and customer reactivation campaigns.

Estimates, Invoices and Payments

Streamline the customer journey by creating estimates, sending invoices and collecting payments through one connected system.

Reputation Management

Automatically request customer reviews after a completed service or transaction and monitor your online reputation.

Reporting and Performance Tracking

See where leads are coming from, how quickly they are contacted and how effectively they move through your sales process.

Automation That Keeps
Business Moving

City Scene Office works behind the scenes to complete repetitive tasks, maintain communication and keep opportunities from falling through the cracks.
Automations can be customized to:

Respond instantly to new inquiries

Assign leads to the appropriate team member

Confirm appointments

Send appointment reminders

Follow up on estimates

Reconnect with inactive customers

Request reviews after completed services

Send recurring promotions

Notify your team when action is needed

Move customers through customized sales pipelines

Customized for Your Business

Every business operates differently. We configure City Scene Office around your services, sales process, team and customer journey. Instead of forcing your company into a generic system, we create pipelines, workflows and automations that support the way you do business.

Less Busywork. More Follow-Up. More Growth.

City Scene Office helps your team stay organized, respond faster and create a more consistent customer experience. With fewer manual tasks and better visibility into every opportunity, you can focus on serving customers and growing your business.

Put Your Business on Autopilot

Bring your customer communication, marketing automation and sales management together with City Scene Office.